maaiiconeect is centered around flexibility, efficiency, and reliability, and this is achieved through constantly sought ways of expanding reach and intensifying customer solutions. As your WordPress plugin, maaiiconnect provides you with the platform achieve these letting you attend to your customers’ needs more effectively.

When you install the maaiiconnect plugin in your WordPress website, you and your agents will have 24/7 engagement with your customers. maaiiconnect smoothens the flow of inquiries by distributing them to multiple destinations depending on time and availability. In cases where your customers cannot reach you immediately, maaiiconnect also comes with Pre-chat and Offline Support forms, which customers can fill out with their contact details and initial inquiry. These forms are good ways to assess the various types of support customers need, speed up enquiry resolutions, and increase customer satisfaction and retention.